THE CLIFFORD BEERS FOUNDATION - TERMS AND CONDITIONS
If you do not agree with any part of these terms and
conditions do not place an order. By placing an order you are agreeing
to these terms and conditions. If you have any questions please contact
our customer services team (Tel: +44(0)1785 246668, email: firstname.lastname@example.org)
These Terms and Conditions do not and shall not affect your statutory
rights as a consumer.
1 Contracting Party
Your contract will be fulfilled by The Clifford Beers Foundation, a charitable
company registered in England and Wales under 1057476 registered number
3231433 whose registered office is at 5 Castle Way, Stafford, UK, ST16
2 When the subscription contract is formed
When you submit your order on-line, or you fax, post or telephone us
with details of your order, you are making an offer to take out a journal
subscription or book a conference place, which if accepted by us, will
result in a binding contract.
If placing your order on-line your credit/debit
card will be debited when you click "Purchase". Although
you will either see a page or receive an email if you have supplied
your email address acknowledging
that your order has been received successfully and is being processed,
the contract between us is not formed at this point. A legally binding
contract is formed on the date we send you written confirmation of your
We reserve the right not to accept or process your order for any reason.
All orders are subject to validation checks and authorisation by your
payment card issuer. If we do not accept your order and your credit/debit
card has already been debited, we will notify you and refund your card
in full immediately.
3 Right to refuse orders
We reserve the right not to fulfil and to cancel orders:
3.1 in the event of obvious inaccuracies in prices, except that we may
fulfil your order at the correct price;
3.2 if we are unable to obtain payment authorisation from the issuer
of your payment card.
4 Third Party Rights
A person who is not a party to these Terms and Conditions shall have
no right under the Contracts (Rights of Third Parties) Act 1999 to
enforce or rely upon any provision of them.
5 Use of Personal Information
We use the personal and transactional information (e.g. name, address,
e-mail address, credit card details) ("Personal Information")
you supply to us in order to fulfil your subscription order.
6 Unauthorised access to personal information
Unless a member of our staff has been fraudulent or negligent, we will
not be liable to you for any losses you may suffer as a result of unauthorised
access by a third party to the information (including in particular credit/debit
card details) you transmit when you place an order. It is your responsibility
to ensure the security of your own credit/debit card details to avoid
7 Governing Law and Jurisdiction
These Terms and Conditions are governed by English law. You hereby irrevocably
submit to the exclusive jurisdiction of the English courts notwithstanding
the jurisdiction where you are based.
8 Entire Agreement
These Terms and Conditions override any contrary terms or conditions
published by us in relation to any order placed by you with us
If you have any queries or comments about your subscription please contact
out customer services team:
Telephone: + 44(0) 1785 246668.
Fax: + 44(0) 1785 246668.
Post: The Clifford Beers Foundation, 5 Castle Way, Stafford, UK, ST16
JOURNAL SUBSCRIPTION TERMS AND CONDITIONS
10 Delivery (hard copy subscriptions)
We will deliver the journals to the address you notify to us when you
place your order. Please allow up to eight weeks for delivery beyond
the cover date. The cover dates for Advances in School Mental Health
Promotion are January, April, July and October each year. The cover
dates for the International Journal of Mental Health Promotion are
February, May, August and November each year. You agree that we will
not be responsible for failure to deliver the journals if you have
supplied us with an incorrect address. We reserve the right to dispose
of incorrectly addressed envelopes and their contents without an obligation
to refund you or any other person if they are returned to us and despite
efforts to contact you we do not receive correct address details.
11 Delay in delivery and non-delivery
We will not be liable to you for any delay in delivery or non-delivery
of journals in the following circumstances :
11.1 where the issuer of your payment card refuses to authorise payment
11.2 where such delay or failure is due to circumstances beyond our control
or the control of our sub–contractors and agents, including but
not restricted to war, electricity power failure, utilities failure,
failure of telecommunications links, failure of transport infrastructure,
fire, flood, government act, act of God, legislative constraints, strikes,
labour disputes or malicious damage involving employees.
12 Cancellations and Refunds
You may cancel your subscription contract at any time during the subscription
by notifying our customer services team in writing. See contact details
below. We will refund you the cost of the issues not yet issued to you
at the time you notify us of your wish to cancel. Please note: all credit
card refunds will be issued in sterling. Your Credit Card company will
convert the sterling amount into your local currency and may charge an
additional fee for completing the transaction. If you have any queries
about credit card refunds kindly contact email@example.com.
13 Price Information
Prices displayed on the subscriptions section of the website will prevail
at all times in relation to orders placed on-line. Prices quoted on screen
include delivery charges and taxes (where applicable). You make a one-off
payment for a one year subscription. Although we try to ensure that all
prices are accurate, errors may occur. If we discover an error in the
price of your order, we will inform you as soon as possible. You will
have the option of reconfirming your order at the correct price or cancelling
it. If we are unable to contact you, we will treat the order as cancelled.
We will refund you in full if you cancel the order and have already paid.
14 Credit Card Payment
If you are under 18 or are not using your own credit/debit card to pay
for the subscription, you must ask the permission of the credit/debit
card holder before entering the payment details. By clicking "Purchase" you
are confirming that you have obtained the express prior permission of
the credit/debit card holder.
Our liability to you in the event of journals being lost in despatch
shall at our discretion, be limited either to replacement of the missing
issues or refund of the cost of the missing issues.
CONFERENCE BOOKINGS TERMS AND CONDITIONS
16 Booking Conditions
Online bookings using a credit card for payment will receive an automatic
confirmation email which will be sent immeditately on successful completion
of the transaction. Requests for an invoice will be fulfilled within
7-10 working days. Payment must be received within 30 days (or before
the conference date if that is within 30 days of receiving the invoice).
If payment is not received, delegates will be asked to guarantee payment
with a personal credit card when arriving at the conference. In order
to receive any early payment discounts, payment must be received before
the expiry of the discount period: it is not sufficient to have requested
an invoice before the expiry of the discount period. We reserve the
right to invoice for any difference in fees if an invoice supplied
with a discounted rate is paid after the discounted fee period has
ended. A conference place is only guaranteed once the full payment
at the prevailing fee rate has been received by us.
Cancellations are subject to a cancelllation fee that will be clearly
stated on booking information provided at the time of booking. Substitute
delegates are allowed but may be subject to a small administration
fee which will be made clear at the time of the original booking. Cancellations
and substitutions must be made in writing.
18. Access requirements
To help us ensure that all delegates attending conferences are able to
participate as fully as possible, please let us know about any requirements
you have by contacting us using the details above.
19. Dietary requirements
Where any meals are provided as part of the conference fee this will
be stated on the booking documentation. When meals are provided we
always include vegetarian options but please inform us to cater for
any other dietary requirements and we will do our best to respond to
any needs identified.
PRIVACY AND DATA PROTECTION
20. Credit card payments
Our secure payment facilities provide assurance that confidential information
and transactions cannot be viewed, intercepted or altered. When a credit
card order is placed at our website, credit card numbers are encrypted
using the latest techniques. They are only decrypted after they reach
the secure server. They are not held in clear text on any web site.
We do not retain credit card information on our web site or internal
22. Use of your details
We will not share your email or any other details with anyone else and
will use them only for the purpose of fulfilling our contract with
you. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Disclose information to third-parties only for goods delivery purposes
Date: 13th June 2008